Support
Frequently Asked Questions
Quick answers about hosting, billing, migrations, and support.
FAQ
Questions fréquentes
How do I pay my invoices?
You can pay securely through your client area using major credit cards or other supported payment methods.
Do you offer a money-back guarantee?
Most hosting plans include a 30-day money-back guarantee — see our Refund Policy for details.
How do I open a support ticket?
Use the Submit Ticket link in the header, or reach us via live chat, phone, or email.
Can I change my hosting plan later?
Yes, upgrades and downgrades are available at any time from your client area or by contacting support.
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